A human touch.
When you need it.
Get in touch about an app issue, a purchase, or something that did not work as expected.
Tell us what happened. We will review your request and follow up using the contact details you provide.
lablexapps@gmail.comGive us a little context.
Include your Android version, Climio version, and a short description of the issue. If possible, explain the steps that led to it. Screenshots are optional; remove any private content before sharing them.
Something missing after a purchase?
Include the purchase date, product name, and Google Play order reference if needed. Never share your password or full payment card details. Avoid making the same purchase again while the original transaction is unresolved.
Keep your local history safe.
Before clearing app storage or reinstalling, remember that conversations and other app data are stored on your device. Removing that data may be permanent. Describe the issue to us first if you want help deciding the next step.