01. Scope
This Membership Agreement applies to paid membership, subscriptions where offered, and coin purchases in Climio for Android. It supplements the Terms of Service. You must be at least 18 years old to purchase.
02. Plans and benefits
Available membership durations may include weekly, monthly, quarterly, and annual access. Benefits may include a coin allowance and additional daily feature access. Review the actual offer in the app before paying: the product description and Google Play confirmation show the price, duration, benefits, and whether the purchase renews. Membership does not promise unlimited messages or access to every item.
03. Payment through Google Play
Payments are processed using Google Play Billing. The final price, currency, applicable taxes, and payment conditions are displayed at checkout. A pending or unsuccessful payment does not grant a completed purchase entitlement. Do not repeat a purchase simply because processing is delayed; contact support if a completed purchase has not appeared.
04. Fixed-term membership and subscriptions
A fixed-term, one-time membership ends when its purchased access period expires and does not renew automatically. Where an automatically renewing subscription is offered and expressly identified at checkout, Google Play charges the applicable renewal price each billing period until you cancel in accordance with its terms. Do not assume that all membership plans renew. Any trial or promotional terms apply only if explicitly offered before purchase.
05. Managing renewal and cancellation
For an automatically renewing Google Play subscription, open Google Play, select your profile, then Payments & subscriptions → Subscriptions, choose Climio, and follow the cancellation steps. You may also use Google Play subscription management. Uninstalling Climio does not cancel a recurring subscription. After cancellation, access normally continues for the period already paid for. A fixed-term purchase simply expires at the end of its term.
See Google Play subscription guidance for the rules that apply to your plan.
06. Coin purchases and use
Coins are consumable virtual items for eligible in-app actions, such as messages or character looks. The required amount is shown in the app. Coin packages and membership are separate purchases unless the offer expressly includes coins. Coins have no cash value, are not an investment, and cannot be sold, transferred to another user, or redeemed for money. Statutory refund rights remain unaffected.
07. Refunds and purchase issues
Refund eligibility depends on the purchase, timing, location, applicable law, and Google Play refund policies. Cancellation alone is not a refund request. For a purchase problem, contact lablexapps@gmail.com with only the information needed to identify the transaction. Never send full payment card details or passwords. Valid refunds may result in adjustment of the corresponding entitlement or coins.
08. Device storage and recovery
The current app stores coin and membership state locally. Clearing app storage, uninstalling, or changing devices can affect access to locally stored information. Do not assume that consumed coin purchases or past membership purchases can be restored automatically. Keep your Google Play purchase receipt and contact support if you need help with a missing entitlement.
09. Changes, rights, and contact
Future offers, benefits, and prices may change. Any subscription price changes and required consent are handled under applicable Google Play rules and law. Nothing in this agreement limits mandatory consumer rights. For questions about membership or coins, contact lablexapps@gmail.com.